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HSBC to open Ocean Centre, Causeway Bay branches 7 days a week to tap rising mainland Chinese demand for accounts

  • Branches at Ocean Centre, Causeway Bay and Kwun Tong to open until 5pm on Saturdays, and between 2pm and 5pm on Sundays
  • Bank says number of new account openings by non-locals in February was similar to levels recorded pre-pandemic

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HSBC’s headquarters in Hong Kong. Customers will need to book their appointments online in advance if they want to open accounts at the three branches during weekend opening hours. Photo: Elson Li
HSBC, Hong Kong’s biggest bank, will keep three branches open on weekends in hotspots frequented by mainland Chinese tourists to attract more new account openings following a tourism influx after the border between the city and the mainland reopened in January.
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The branches at Ocean Centre in Tsim Sha Tsui, Park Lane Hotel in Causeway Bay and Kwun Tong will extend their banking hours to 5pm on Saturdays – instead of closing at lunchtime – from March 25, the bank said on Monday. These branches will also open between 2pm and 5pm on Sundays.

The extended opening hours come after more than a million mainland tourists visited Hong Kong in February, according to government data, more than three times the numbers recorded the previous month.

“After the removal of all Covid-19 restrictions, the daily average branch traffic of non-local residents in February more than doubled from January, largely driven by the increasing number of mainland China customers,” said Janet Pang, head of distribution, wealth and personal banking at HSBC Hong Kong.

In fact, the bank found that the number of new account openings by non-locals in February was similar to levels recorded in the first half of 2019, before the city’s social unrest and three years of the coronavirus pandemic. Inquiries made on its hotline about account openings also rose 100 per cent in February from a month earlier, Pang said.
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“We hope to offer the best customer convenience through piloting a seven-day operation at three branches, considering the usual arrival peak for mainland China and overseas visitors on weekends and the growing demand for banking services,” she said.

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