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Mox, Standard Chartered-backed virtual bank, enters fray with cash rebates plan, shuns deposit gimmicks

  • Mox Bank has signed up with more than 14,000 young and old customers during its three-month trial run
  • Cash rebates on spending and convenient access to some 2,000 Jetco ATMs are among its selling points

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Deniz Guven, chief executive of Mox Bank, at the launch of the bank on September 22, 2020. Photo: Handout
Mox Bank is seeking to turn economic distress into opportunities by joining four other rival virtual lenders in seeking a share of online financial transactions amid the coronavirus pandemic.

The latest virtual bank, backed by Standard Chartered, will compete by offering 5 per cent rebates to members on spending at 30 partner merchants, such as McDonald’s, Foodpanda and Circle K stores, as well as services offered by Mox Bank’s other shareholders HKT, PCCW and Ctrip.

Its customers will be able to obtain up to HK$1,000 of cashback until the end of the year, while those using the bank’s cards to pay for purchases at stores or online malls can also get 1 per cent rebate without an amount or time limit, it added.

“Covid-19 is good timing for us to launch our business,” Deniz Güven, chief executive of Mox, said in a telephone interview about its launch on Tuesday. “More people are willing to use digital banking services since the outbreak started in January.”

Hong Kong last year approved eight virtual banks in its efforts to spur financial innovation and competition in the industry. The viral outbreak has come as a challenge to bricks and mortar banks as preventive measures and social distancing rules drive more consumers and businesses to online platforms.

The pandemic has caused big damages to traditional bank operations as bad loans jumped amid the city’s worst recession on record. Standard Chartered has lost more than half of its market value this year, hastened by the latest news surrounding the movement of funds linked to suspected money laundering acts.
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