China man upset as sales platform refuses to transfer his name to dead sister’s concert ticket despite proof

A leading ticket sales platform in China has triggered a public backlash after it refused to transfer a concert ticket to a dead woman’s brother, even after he showed them proof of her death.

The man, surnamed Wang, revealed on mainland social media that his sister had bought a ticket to see Taiwanese pop king Jay Chou on June 1 in Changsha, Hunan province, central China.

She was involved in an accident and died on May 10, Bailu Video reported.

Wang said he wanted to attend the concert in his sister’s memory because seeing Jay Chou perform live was a long-held wish of hers.

He contacted the Damai app where his sister had bought the ticket to change her name on it to his, but the company refused to allow the transfer.

At the company’s request, Wang submitted official documents that showed the date of her death, as well as proof that her residential registry had been cancelled by the police authority in Guiyang, the capital of Guizhou province in southwestern China.