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E-commerce platform Pinduoduo launches enterprise collaboration tool Knock amid coronavirus work-from-home boost

  • Knock’s features include instant messaging, document sharing and conference calls
  • It was previously used by Pinduoduo employees internally, but the e-commerce company said it opened it up so partners can communicate with its staff

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A company spokeswoman said Pinduoduo developed Knock as an internal communication tool. Photo: Reuters
Jane Zhang
Social e-commerce platform Pinduoduo has joined other Chinese companies in offering remote working tools as many employees continue to work from home amid the coronavirus outbreak.
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The company opened its internal collaboration platform Knock to both corporate and individual users on Monday. The platform’s features include instant messaging, document sharing and conference calls, according to details listed on Apple’s App Store.

A company spokeswoman said Pinduoduo developed Knock as an internal communication tool as its employee base continues to expand. “It is now available for our ecosystem partners to communicate with our staff as effective communication is key to better serve our 585 million users,” she added.

Screenshot of Pinduoduo's Knock on Apple’s App Store.
Screenshot of Pinduoduo's Knock on Apple’s App Store.

The on-demand enterprise software industry in China is growing fast: its value increased 47.9 per cent year-on-year to 24.4 billion yuan (US$3.5 billion) in 2018 and is expected to hit 65.4 billion yuan by 2021, according to a report by China IPO data provider iResearch.

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Pingduoduo’s move comes as the already booming industry receives a boost from the coronavirus pandemic, which has caused demand for remote working tools to soar in what has been called the world’s largest work-from-home experiment.
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