TikTok’s US trust and safety head departs role as pressure mounts

One of TikTok’s senior-most officials in charge of ensuring user safety is leaving the company amid increasing pressure for the US government to ban the popular video-sharing app.

Eric Han, who has led TikTok’s US trust and safety operations for years, will depart this month, a person briefed on the matter said. Han had been promoted to lead trust and safety at the company’s newly walled-off US data operations in December.

Han has been one of the most prominent officials in TikTok’s all-out effort to convince sceptical lawmakers and policymakers that the app is safe for US users and that it should not be banned. TikTok is facing a national security review in connection with its ownership by Chinese tech giant ByteDance, and multiple bills in Congress that could limit access to the app.

In December, TikTok combined its global trust and safety team with its US-based trust and safety group, which Han had led from Los Angeles. Former employees who worked closely with Han say he was frustrated when he was not offered the role of leading the combined team and instead given a promotion he did not want: head of trust and safety for the new US Data Security team.

This team was created specifically to appease US national security concerns. While Han’s role was prestigious on paper, he eventually compared it to being given a “poison chalice” – a job that sounds good at first, but that would leave him susceptible to being a scapegoat.

In March, TikTok CEO Shou Chew appeared before Congress in what became a contentious event, fielding questions about potential influence from China, dangerous content on the platform and how user data is protected.

A TikTok representative declined to comment, and Han did not respond to a LinkedIn message. The Verge previously reported on Han’s intent to exit.