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US FTC says Amazon founder Jeff Bezos and CEO Andy Jassy must testify in investigation into Prime subscriptions

  • The Federal Trade Commission rejected Amazon’s complaint that executives were being harassed and denied its request to cancel the civil subpoenas
  • The FTC has been investigating the sign-up and cancellation practices of Amazon Prime, along with the company’s other subscription services

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Amazon founder Jeff Bezos attends an Action on Forests and Land Use session during the COP26 UN Climate Change Conference in Glasgow, Scotland, on November 02, 2021. Photo: AFP
Federal regulators are ordering Amazon founder Jeff Bezos and CEO Andy Jassy to testify in the government’s investigation of Amazon Prime, rejecting the company’s complaint that the executives are being unfairly harassed in the probe of the popular streaming and shopping service.
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The Federal Trade Commission issued an order late Wednesday denying Amazon’s request to cancel civil subpoenas sent in June to Bezos, the Seattle-based company’s former CEO, and Jassy. The order also sets a deadline of January 20 for the completion of all testimony by Bezos, Jassy and 15 other senior executives, who also were subpoenaed.

Jassy took over the helm of the online retail and tech giant from Bezos, one of the world’s richest individuals, in July 2021. Bezos became executive chairman.

Amazon hasn’t made the case that the subpoenas “present undue burdens in terms of scope or timing”, FTC Commissioner Christine Wilson said in the order on behalf of the agency. However, the FTC did agreed to modify some provisions of the subpoenas that it acknowledged appeared too broad.

The FTC has been investigating since March 2021 the sign-up and cancellation practices of Amazon Prime, which has an estimated 200 million members around the globe.

The company said it was disappointed but not surprised that the FTC mostly ruled in favour of its own position, but it was pleased that the agency “walked backed its broadest requests” in the subpoenas.

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“Amazon has cooperated with the FTC throughout the investigation and already produced tens of thousands of pages of documents,” the company said in a statement. “We are committed to engaging constructively with FTC staff, but we remain concerned that the latest requests are overly broad and needlessly burdensome, and we will explore all our options.”

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