Microsoft says commitment to Chinese users remains unchanged after updating terms of service
- Proposed changes to Microsoft’s services agreement were first published on the company’s Chinese website on August 1
An update from Microsoft at the beginning of this month to its terms of service sparked online speculation in China that it could be preparing to pull out of the country amid rising tech tensions between Beijing and Washington – but the US tech giant has now stepped in to quash the gossip.
“Rumours circulated by some social media about Microsoft’s global update of its services agreement are not true,” Microsoft said in a statement on Monday. “Our commitment to provide services to Chinese users remains firmly unchanged.”
The speculation came as Microsoft talks with ByteDance to buy its short video hit TikTok in the US, amid pressure from the Trump administration for the Chinese parent to sell on national security grounds or face a ban in the US.
Although China’s Great Firewall has prompted many US tech stars, such as Google, to exit the country – Microsoft, which arrived in China in 1992 and now employs 6,000 workers there, has proved to be one of the few US tech giants to maintain a lasting presence and its operating software is used widely in China.
Proposed changes to Microsoft’s services agreement were first published on the company’s Chinese website on August 1, and are scheduled to come into effect on October 1. This announcement sparked speculation that Microsoft was preparing to back away from its legal responsibilities to support products and services for Chinese users, subject to possible changes in US laws.
