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Amazon to use AI tech in its warehouses to enforce social distancing

  • The system, called Distance Assistant, will highlight workers keeping a safe distance and those that are too close
  • This comes as Amazon faces intensifying scrutiny from US lawmakers and unions over whether it is doing enough to protect staff from the pandemic

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This illustration picture taken in Bretigny-sur-Orge on May 19, 2020 shows a sign with the company's logo at Amazon's centre entrance. Photo: AFP
Amazon on Tuesday launched an artificial intelligence-based tracking system to enforce social distancing at its offices and warehouses to help reduce any risk of contracting the new coronavirus among its workers.
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The unveiling comes as the world’s largest online retailer faces intensifying scrutiny from US lawmakers and unions over whether it is doing enough to protect staff from the pandemic.

Monitors set up in the company’s warehouses will highlight workers keeping a safe distance in green circles, while workers who are closer will be highlighted in red circles, Amazon said.

The system, called Distance Assistant, uses camera footage in Amazon’s buildings to also help identify high-traffic areas.

Amazon is also testing a wearable device that lights up and makes an audio alert when workers are too close to each other, according to an internal memo seen by Reuters. The device is to be piloted from Wednesday at a warehouse outside Seattle.

The company has also been hiring for roles like social distancing ambassadors and guardians, according to internal job postings reviewed by Reuters. Responsibilities of such hires range from frequent audits at warehouses to verifying that headcount does not exceed seating limits in break rooms.

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