Letters | How Hong Kong can stand out in the innovation economy
Readers discuss the city’s ambition to boost innovation, and a university’s efforts to prevent students falling prey to scams
First, we need greater focus. Hong Kong cannot excel in every sector simultaneously. We must strategically allocate resources based on our core strengths, developing targeted approaches for cash cows like financial services while nurturing emerging opportunities in education, healthcare and Chinese medicine. We should develop an innovation blueprint for each strategic industry, taking into account the emerging but indispensable role of artificial intelligence.
The current policy overemphasises product and technological innovation. There can also be innovation in business models, customer experiences, delivery processes and stakeholder relationships. Management innovation – which is arguably the most important but often overlooked – is essential to building a culture of innovation among Hong Kong organisations. This will require leadership commitment, customer-centricity, employee empowerment, an appetite for experimentation and risk-taking, a diverse workforce and a learning culture.
The current supply-driven approach needs rebalancing with market demand. Both government and businesses should be incentivised to adopt innovations, with the public sector leading by example. While numerous innovation awards exist, we lack recognition for innovation adoption – a crucial driver of market uptake.
Public-private partnerships are crucial for commercialisation but require clear guidelines and transparent processes to build trust. Both sectors need capacity building to collaborate effectively.