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Zoey Zhang

A first-time air passenger in China who opened an emergency exit on an aircraft after mistaking it for a toilet door sparked a passenger evacuation and flight cancellation.
An Air China flight CA2754 from the eastern city of Quzhou had been scheduled to fly to Chengdu in the country’s southwest on July 4.
However, a rookie passenger opened an emergency exit door by mistake, causing an evacuation slide to deploy.
As a result, the plane had to be emptied of passengers and the flight was cancelled.
The affected passengers were relocated to a hotel and given compensation of 400 yuan (US$55) each.

The woman who opened the emergency door was also taken to the hotel for questioning by police.
Another passenger, surnamed Cheng, said that the woman opened the door quietly, without anyone noticing.
“When the evacuation slide popped out, even the flight attendants were startled. The female passenger was in tears when she heard that she would need to pay damages,” Cheng told the Chongqing Morning Post.
The incident received widespread attention on mainland social media.
On Weibo, one online observer wrote: “Being a first-time flier is no excuse. She could have simply asked the crew where the toilet was.”
“If the emergency door is so easily opened, isn’t it prone to accidental activation? This seems like a design flaw of the aircraft,” said another.
Aircraft exit doors are designed to be easily opened to ensure prompt access in emergencies.
Under normal circumstances, the flight crew would repeatedly remind passengers not to accidentally activate them.
Depending on the aircraft model, the cost of activating an emergency exit door ranges from 100,000 to 200,000 yuan (US$28,000).

After an evacuation slide deploys aircraft can be grounded for several days for maintenance.
In China, the unauthorised opening of aircraft emergency exit doors is illegal and can lead to large fines and administrative detention.
In June 2017, a passenger at Beijing Airport was detained for 12 days after inadvertently opening the emergency exit and activating an evacuation slide.
In February 2015, another passenger at an airport in Jilin province, northeastern China, opened an emergency exit door near his seat during taxiing. He had to pay 35,000 yuan (US$4,800) in compensation.


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Woman air passenger sparks chaos with wrong door choice, causes evacuation slide to deploy, flight cancellation


A first-time flier in China caused panic and chaos on a flight when she opened an emergency exit she thought was a toilet door.


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