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Unhinged South Korean customer who humiliated cafe manager over missing straw in drinks order angers China social media

  • Woman calls cafe, complains about drink delivery order, is sent free cake
  • Delivery delayed, she storms into premises, confronts manager with tirade

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The behaviour of a cafe customer in South Korea who demanded the shop’s manager kneel in apology because there was no straw with her drinks delivery order has caused anger on social media. Photo: SCMP composite/YouTube
Yating Yangin Beijing

A South Korean woman who forced a cafe manager to kneel and apologise because her drinks delivery order did not include a straw has sparked anger on mainland social media.

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The incident unfolded on April 4 in Siheung City, Gyeonggi-do, according to the Seoul Broadcasting System (SBS), the national South Korean television and radio channel.

A female customer had called the cafe to complain that there was no straw with her order.

The manager immediately arranged for a straw and a complimentary cake to be sent to the customer as an apology. But the delivery was delayed because of a problem with the address.

Frustrated by the wait, the customer stormed into the cafe, confronting the manager with a stream of complaints.

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Surveillance footage showed the furious woman ranting for more than five minutes. Her tirade was so loud that passers-by stopped to watch.

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