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Hong Kong Airlines
Hong KongTransport

More woe for Hong Kong Airlines as major insurance firm pulls coverage for passengers in event carrier folds

  • Blue Cross (Asia-Pacific) Insurance Limited advises business partners of move, which takes effect on Monday

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Hong Kong Airlines has had a torrid time of late, with a mass exodus of senior staff, and rumours about its financial status. Photo: Shutterstock
Karen ZhangandDanny Lee

Passengers flying with Hong Kong Airlines run the risk of losing out in the event the city’s third-largest carrier folds, after an international travel insurance company said it would partially suspend coverage for customers from Monday.

Blue Cross (Asia-Pacific) Insurance Limited notified its business partners on Thursday that next week, customers travelling with the airline would not be able to enjoy the special allowance the insurer offers if the airline winds up “in view of the news of the airline published by media recently”, according to a notice seen by the Post.

In response, Hong Kong Airlines said it did not have a business relationship with Blue Cross.

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“We are operating as normal and remain committed to offering our best service to customers,” a spokesman said.

Lawmaker Chan Kin-por said the move by Blue Cross was rare. Photo: Dickson Lee
Lawmaker Chan Kin-por said the move by Blue Cross was rare. Photo: Dickson Lee
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A travel agent with Morning Star approached by the Post confirmed the news, and said his company had received the notice from Blue Cross. But, he said it should not have a significant impact on their travel tours as the airline was not their major partner.

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