As Covid-19 crisis keeps visitors away, Hong Kong’s battered travel agents run out of options, hope for financial relief
- Companies shrink, let go of staff or shut down while waiting for stalled world travel to resume
- One company scores with ‘virtual tours’, others venture into e-commerce to stay in business

“We never imagined business for the whole of 2020 would stop like that. It’s hard to endure,” said Timothy Chui Ting-pong, chief operations officer of Taiwan Good Travel Company, which mostly organised small-scale tours for visitors.
From around April, he will start sharing his 800 sq ft office in Hung Hom with two other businesses and save rent of around HK$4,000 (US$516) each month. He hopes to find a few more partners to split the bill.
“Now we have no business, so it’s useless for me to occupy a big office,” Chui said, adding that his four employees were working for a mask firm to earn an income and did not have to return to the office.
Hong Kong agencies were hit hard after international travel ground to a standstill as Covid-19 spread across the world last year, with the city recording its first cases in January.