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A tip is nice, but ‘thank you’ goes a long way for Hong Kong’s growing army of food delivery workers

  • More join the ranks of food delivery people as pandemic sparks sharp increase in orders
  • The harder you work, the more you earn, but self-employed have few labour rights

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Food delivery workers prepare to take out some orders from a restaurant in Wan Chai. Photo: Felix Wong
Hong Kong’s food delivery platforms have enjoyed brisk business through the Covid-19 pandemic as more people stayed at home, and social-distancing measures restricted the opening times and table capacity at restaurants.

The main delivery companies, Foodpanda, Deliveroo and Uber Eats, have all reported an increase in food orders, as well as a sharp rise in the number of couriers.

All three expected their teams to grow this year, with more people joining to deliver food on foot or on motorcycle.

For Hongkongers who have lost their jobs, or seen their incomes shrink during the pandemic, delivering food has become a quick way to make money.

02:23

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Mung Siu-tat, chief executive of the Confederation of Trade Unions, said many delivery workers put in long hours and were under pressure to meet targets.

Calling for more protection for this group, he said many were self-employed and did not get sick leave or compensation if they were injured on the job.

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