Complaints by passengers on board the Sea Smooth that their life jackets were hard to get to and difficult to put on have been confirmed after an investigation by the .
Teacher and Lamma resident Chris Head, 48, and Yat Man-cheng, 29 - who was on the lower deck with her husband Brian Kern, 47, and their 15-month-old daughter - both criticised the provision of life jackets.
On Friday, the took a Hong Kong and Kowloon Ferry vessel to Lamma - one exactly the same as the Sea Smooth.
The life jacket was located under the seat. You had first to get down on your hands and knees and rip off a velcro flap before you could get your hands on the jacket. It took five to 10 minutes just pulling it out from under the seat as it was tightly wedged in place.
"It was really tricky getting the velcro off the life jacket and then getting it out from under the seat," Head said.
"None of us were in a panic to begin with, but once we realised how awkward it was to get the life jacket out and the time it was taking, everyone started to get very worried."
