MTR mobile app upgrade will help passengers find their friends in stations, take quickest route
Two new functions on the MTR mobile app will launch in Admiralty station on September 4
Hong Kong MTR passengers will be able to find their friends, be guided to shops and recommended the cheapest and fastest routes with two new features on the rail operator’s mobile application.
One new feature, called “In-Station Finder”, lets users share their exact location while in stations over WhatsApp, Facebook Messenger and WeChat. When connected to Bluetooth, phones will link to beacons – inbuilt navigational systems placed around stations – which can to determine their location. The app can also guide customers to specific locations such as facilities, shops, platforms, entrances and exits.
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“Fast Exit”, the second new function, will recommend passengers to board a specific train car and indicate the door numbers which are closest to their exit destination. It will also recommend the lowest fare option based on the desired destination.
The additions are the part of MTR Corporation’s Rail Generation 2.0 programme, a blueprint for future rail development in the city. They will be launched on September 4 in the city’s largest station, Admiralty.
If successful, the new version of the app will expand to other large stations.
“Customers are expecting service to be a bit more personalised although they are taking a mass transit”, said Ms Jeny Yeung, commercial director of MTR Corp.
