Across the globe, my colleagues are co-creating new models of health care delivery with patients and practitioners. Here in Hong Kong, we are piloting virtual general practitioner consultations at a time when people want care and advice direct to their door. Bupa has adapted rapidly to meet changing needs and circumstances. Of course we need to be vigilant to ensure the highest possible standards of care are maintained. But, quite simply, it works.

Once we are through this crisis, we think there is great opportunity for policymakers and regulators to come together with public and private health care organisations to consider the next phase of digital-based health care for Hong Kong.

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These new health solutions must be developed with robust governance and in a way that complements our strong public health care system. We believe doing so will help to anchor Hong Kong’s health care system around the patient and widen access to health care for everyone.

Angus Slater, managing director – Hong Kong, Bupa