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Letters to the Editor, July 11, 2017

Reading Time:3 minutes
Why you can trust SCMP
Honesty and efficient customer service are still to be found on the MTR network. Photo: Dickson Lee

Core values of Hong Kong are alive and well

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I have lived 41 of my 82 years in Hong Kong and it is still the place to be.

A clear example of how nice ­Hongkongers can be found in what happened to me recently.

Last Wednesday, I lost a small purse on the MTR, somewhere between Kennedy Town and Chai Wan – where I left the train. It contained just over HK$1,000 and I did not discover this until I returned to Central.

Calling the hotline of the MTR’s lost property on Thursday morning, I did not really expect much of a response, but with my description of the purse and that the money was held in a WWF money clip, I got an immediate response.

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It had been handed in and was in safe custody at Heng Fa Chuen MTR station. I picked it up the same morning and have to highlight two things – the efficiency and politeness of the MTR staff and – more importantly – the fact that the purse had been handed in.

With all the chatter and ­dissent, Hong Kong’s core ­values are still alive and well.

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