Chinese broadcaster lays into Microsoft's service
China National Radio on Monday denounced Microsoft, the world's biggest software supplier, for providing a warranty covering its Surface Pro media tablet that did not conform to the country's law.
Microsoft appears to be the latest multinational technology company in the crosshairs of China's state-controlled media after Apple was targeted last month.
China National Radio on Monday denounced Microsoft, the world's biggest software supplier, for providing a warranty covering its Surface Pro media tablet that did not conform to the country's law.
It said there should be a one-year repair warranty for the whole device and a two-year warranty for its main parts, instead of Microsoft's existing one-year warranty for both, a Bloomberg report said yesterday.
The attack on Microsoft came about three weeks after Apple was subjected to scathing reports in state-run media outlets over its iPhone warranty and repair policies.
Apple chief executive Tim Cook last week issued an open apology, through the company's mainland website, to consumers for the company's after-sales service. China Central Television (CCTV) launched a broadside against Apple on March 15.
The mainland, Hong Kong and Taiwan collectively represent Apple's second-largest market after the United States.
Despite the complaint raised against Microsoft, the company might not be entirely at fault, said Kitty Fok, the general manager at technology research firm IDC China.
